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FAQS

Frequently asked questions.

Should you not find the answer to your question here, please reach out to our specialists for assistance.

What is Flowsa?

Flowsa is an AI-powered automation platform that helps businesses streamline customer interactions, automate workflows, and improve efficiency through Voice AI Agents, chatbots, and intelligent automation tools.

How Does Flowsa Work?

Flowsa uses advanced AI and automation workflows to handle tasks such as answering customer inquiries, booking appointments, managing leads, and integrating with CRM systems to enhance customer engagement.

Who Can Benefit From Using Flowsa?

Flowsa is ideal for businesses of all sizes, including small businesses, call centers, marketing agencies, e-commerce stores, and service-based businesses looking to automate customer interactions and streamline operations.

What Can the Voice AI Agent Do?

The Voice AI Agent can:

✅ Answer customer calls automatically

✅ Qualify and collect leads

✅ Schedule appointments

✅ Provide 24/7 support

✅ Transfer calls to human agents when needed

Can the Voice AI Agent Sound Natural?

Yes! The AI uses natural language processing (NLP) to engage in human-like conversations, making interactions feel smooth and personalized.

Can I Customize the Voice AI's Personality?

Absolutely! You can choose different tones (friendly, professional, casual) and customize greetings, responses, and call-handling rules.

Are There any Setup Fees?

Setup fees may apply for advanced configurations.

Does Flowsa Integrate With my CRM and Existing Tools?

Yes! Flowsa integrates with popular CRM systems, email platforms, and business tools like HubSpot, Salesforce, Twilio, and Zapier to enhance your workflow automation

Can I Train the AI to Follow My Business-Specific Needs?

Yes! You can train the AI with custom scripts, FAQs, and workflows to ensure it responds accurately to your industry-specific requirements, but don't worry though, we do all that for you :)

Can Flowsa Handle Multi-Channel Support?

Yes! Flowsa supports multiple channels, including phone calls, SMS, email, Facebook Messenger, and WhatsApp.

How Secure is Flowsa?

Flowsa follows industry-standard encryption and security protocols to protect your business and customer data.

How Can I Contact Support if I Need Help?

We offer 24/7 support via live chat, email, and phone to assist with any technical or setup-related questions.

Our Address

21 Elm Street Ave

New Jersey 80298

(+1) XOX 214 7774

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